Effective Date: August 2026 | Last Updated: August 2026
1. About Us
This Privacy Policy applies to Rod Fahey Tennis School Pty Limited (ACN 117 480 494) as Trustee for the Fahey Family Trust (ABN 84 940 509 622) trading as Tennis Nation by Rod Fahey. We are committed to protecting the privacy and security of your personal information and that of the children in our programs in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What Information We Collect
Adult Clients
- Full name and contact details — phone, email and address
- Payment and billing information
- Booking history and program enrolment details
- Emergency contact information
- Any health or medical information you choose to provide relevant to participation
Children’s Information
We collect the following information about children enrolled in our programs. We take the privacy and security of children’s information with the utmost seriousness:
- Full name and date of birth
- Parent or guardian contact details
- Emergency contact information
- Any relevant medical conditions or health information provided by parents or guardians
- Program enrolment and attendance records
- UTR rating information for competitive players
3. How We Collect Information
- Online booking and enrolment forms through our website and booking platform
- Phone bookings and enquiries
- In-person enrolments at our facilities
- Program registration forms
- Email communications
4. How We Use Your Information
- Processing bookings, enrolments and payments for our programs and services
- Communicating with you about bookings, programs and centre news
- Sending program updates, newsletters and event notifications — you may opt out at any time
- Managing Working With Children compliance and child safety obligations
- Complying with our legal obligations under the Child Protection (Working with Children) Act 2012 (NSW)
- Improving our programs and services
- Meeting our obligations to relevant councils and authorities
5. Children’s Data — Our Commitment
Tennis Nation treats the privacy and security of children’s personal information as a fundamental obligation. We:
- Collect only the minimum information necessary for safe program delivery
- Store children’s information securely through our professional booking and management systems
- Limit access to children’s information to authorised staff and coaches who hold current Working With Children Checks
- Never sell, rent or share children’s personal information with third parties for commercial purposes
- Retain children’s information only for as long as necessary for program delivery and legal compliance
- Comply with all applicable child safety legislation including the Children and Young Persons (Care and Protection) Act 1998 (NSW)
6. Working With Children
All Tennis Nation coaches and staff who work with children hold current Working With Children Checks (WWCC) issued by the NSW Office of the Children’s Guardian. We verify WWCC clearances before any person commences work with children at our facilities.
7. How We Store and Protect Your Information
Your personal information is stored and managed through secure professional systems. We take all reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
8. Disclosure of Information
We do not sell, rent or trade your personal information. We may disclose information to:
- Tennis Australia and Tennis NSW for competition registration and UTR rating purposes
- Relevant council authorities as required under our lease obligations
- Law enforcement or regulatory authorities where required by law
- Our professional advisers who are bound by confidentiality obligations
9. Marketing Communications
With your consent we may send you newsletters, program updates and event notifications by email or SMS. You may opt out at any time by clicking the unsubscribe link in any email or contacting us at info@tennisnation.com.au.
10. Access and Correction
You have the right to access the personal information we hold about you and to request correction of any inaccurate information. Contact us at info@tennisnation.com.au or 1800 4 TENNIS (1800 483 664).
11. Complaints
If you have a complaint about how we handle your personal information please contact us at info@tennisnation.com.au. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
12. Contact Us
Privacy enquiries: info@tennisnation.com.au | 1800 4 TENNIS (1800 483 664) | tennisnation.com.au
Rod Fahey Tennis School Pty Limited ACN 117 480 494 as Trustee for the Fahey Family Trust ABN 84 940 509 622
